Privacy Policy

At Oxide Construct Pty Ltd, we collect information that is necessary to provide insurance repair services and respond to your enquiries. Data is collected via forms on this website and processed through Oxide Construct's internal platform. We collect the following types of information in accordance with the Australian Privacy Principles:

• ✓Personal identification data (Name, Contact Details, ABN/ACN).
• ✓Property and structural data, including site imagery and damage assessments.
• ✓Technical metadata collected automatically (IP address, browser type, device information).

Your information is used to deliver our services effectively and in compliance with the Privacy Act 1988 (Cth). Specifically, we use your data to:

• •Respond to enquiries submitted through our website.
• •Manage and coordinate insurance repair claims.
• •Coordinate with our verified trade network for repair execution.
• •Maintain compliance with Australian building standards and regulations.
• •Improve our services, website functionality, and user experience.

Oxide Construct Pty Ltd does not sell your personal information to third parties. Information may only be disclosed to the following parties when essential for service delivery:

• •Insurance providers (for claims processing and assessment).
• •Licensed trades and contractors (for repair execution).
• •Licensed engineers and building professionals.

All third parties are bound by non-disclosure agreements and comply with the Australian Privacy Principles.

We implement multi-layered security safeguards to protect against unauthorised access. This includes:

• •AES-256 encryption for data in transit and at rest.
• •Data hosted on Australian-based servers.
• •Multi-layered access controls and role-based permissions.
• •Continuous monitoring and periodic security assessments.

Under the Australian Privacy Principles, specifically APP 12 (access to personal information) and APP 13 (correction of personal information), you have the right to:

• •Request access to the personal information we hold about you.
• •Request correction of inaccurate or incomplete information.
• •Request deletion of your data, where consistent with legal record-keeping requirements.