Resolve Claims Faster.
Reduce AFCA Complaints.
An insurance panel builder is a licensed building company appointed by insurers to manage and complete property damage repairs on their behalf. In Australia, panel builders handle the full repair lifecycle from assessment through to completion. Delay is the #1 complaint in Australian financial services — 9,274 in 2025 alone (AFCA Annual Review 2025). Oxide delivers quotes in under 5 minutes, real-time tracking on every claim, and 100% automated trade compliance. See the difference on your next 10 claims.
Core Infrastructure
What Your Claims Team Gets
Assessmate replaces the phone calls, spreadsheets, and manual follow-ups that slow every other panel builder down.
Quotes in Under 5 Minutes
AI-powered scoping and estimation — not days of back-and-forth. Your claims team gets a fully costed quote with photos and scope attached, same day.
100% Trade Compliance — Verified Automatically
Every trade's licence, public liability, and ABN are verified before they set foot on site. Not spot-checked. Not self-declared. Verified by the platform on every single job.
Real-Time Claim Visibility
Log in and see exactly where every claim stands — from assessment through to completion. Approve quotes, authorise variations, and pull reports without picking up the phone.
Complete Audit Trail
Every action is logged. Every document is timestamped. When AFCA or ASIC come asking, the evidence is already there — organised, searchable, and exportable.
The Workflow
From Assignment to Close-Out
Claim Assigned
Instant digital handover via API.
T+0 MINCustomer Onboarded
Automated SMS/email with digital portal link.
T+15 MINAssessed & Quoted
Site data captured, scope built, quote generated.
T+24 HRTrades Allocated
Compliance-checked trades dispatched to site.
T+48 HRCompleted & Billed
Automated final report, sign-off, and billing.
FINALISEDBespoke Setup
Built Around Your Business Rules
We don't ask you to change your processes. Assessmate adapts to your pre-authorisation thresholds, rate cards, intake channels, and reporting formats.
Pre-authorisation thresholds
Set spend limits for instant approval. Claims under your threshold are auto-approved — no bottleneck, no email chain.
Dedicated intake channels
Specialised email and API endpoints for each claim category. Your system talks to ours without manual re-keying.
Custom rate cards
Upload your existing price agreements. Every quote is automatically verified against your contracted rates.
Branded reporting
Every report, PDF, and dashboard carries your corporate identity. Your brand, our platform.
Written by the Oxide Construct team — Licensed builders (CDB-U 76013), HIA & MBA members.
Benchmark Us Against Your Current Panel
Run 10 claims through Oxide. Compare our cycle times, compliance documentation, and homeowner NPS against your existing builders. The data will speak for itself.
No commitment required.