Oxide Construct
For Homeowners

One Person Handles
Your Entire Repair.

An insurance repair is the process of restoring your property after damage covered by your home insurance policy — such as storm, fire, flood, or impact damage. In Australia, your insurer appoints a licensed builder to manage the repair on your behalf. Oxide Construct assigns a single assessor-supervisor to your claim — one person who handles everything from assessment to sign-off, with real-time tracking so you always know what is happening.

The Oxide Standard

What makes the stress of property damage manageable — knowing someone competent has it handled.

/ Precision Service /

One Person, Start to Finish

Your assessor is your supervisor. No handoffs, no re-explaining your situation to someone new. One dedicated person owns your project until you sign off.

See Everything in Real Time

Open your portal anytime — on your phone or computer — to see progress photos, upcoming milestones, and exactly what's happening next. No more wondering.

We Don't Close Until You're Happy

Every repair is warranty-backed with quality checks at every stage. We won't close your project until you've inspected the work and signed off.

Hassle-Free Restoration

How Your Insurance Repair Works

Property damage is stressful enough. Here's exactly what happens when Oxide handles your claim — and why most homeowners say it was easier than they expected.

Need to pay your excess? Pay securely online
01

Insurer Assigns

Your insurance company assigns Oxide to your claim. We make contact within hours — not days.

02

We Assess

Your dedicated assessor visits your property, documents every detail with digital imaging, and builds a complete scope of works.

03

We Repair

Verified, licensed trades begin work on a clear schedule. You track every milestone through your real-time portal.

04

You Sign Off

You inspect the finished work. If anything isn't right, we fix it. Your project doesn't close until you say so.

Beyond Insurance

Renovations & Private Projects

Looking to upgrade? Oxide isn't just for claims. You can hire us directly for custom renovations, additions, and premium private builds.

Same technology. Same quality. Same transparency.

Traditional Builder vs Oxide Construct

Not all insurance builders work the same way. Here is how Oxide Construct compares to the traditional repair model most homeowners experience.

FactorTraditional BuilderOxide Construct
Quote time3–5 business daysUnder 5 minutes
Point of contact3+ people (assessor, coordinator, supervisor)1 person (assessor-as-supervisor)
Claim visibilityPhone calls and emailsReal-time portal
Trade complianceManual or self-declared100% automated verification
Audit trailPaper-basedDigital, timestamped, exportable

Frequently Asked Questions

When do I pay my excess, and how?
Your excess is typically payable before on-site work begins. You can pay securely through our online portal — it takes less than two minutes. Once payment is confirmed, we lock in your trade schedules and work begins.
How long will my repair take?
It depends on the extent of damage and material availability, but here's what's different with Oxide: you'll know the timeline upfront. Your assessor provides a detailed milestone schedule from day one, and you can track progress in real time through your portal. No guessing, no chasing.
Can I add renovations or upgrades while you're repairing my home?
Yes — we call this a Private Variation. While our trades are on-site for your insurance repair, we can quote separately for upgrades, renovations, or improvements you've been considering. Same quality, same transparency, often at a better rate because we're already mobilised.
What if I'm not satisfied with the work?
We don't close your project until you've inspected the work and signed off on it. Our internal quality standards often exceed what the insurer requires. If something isn't right, tell your assessor and we'll make it right. That's not a policy — it's how we operate.
What makes Oxide different from other insurance builders?
Most builders use a handoff model — one person assesses, another coordinates, another supervises. Details get lost, timelines slip, and you end up chasing people for updates. At Oxide, your assessor is your supervisor. One person owns your claim from start to finish, backed by a real-time portal where you can see everything happening. That's why we have a 4.9/5 customer rating across 2,500+ completed claims.
Where We Operate

Melbourne & Regional Victoria

Check if your property is in our service area.

Written by the Oxide Construct team — Licensed builders (CDB-U 76013), HIA & MBA members.

Last updated:

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